Myhermes Business Account

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Myhermes Business Account

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myHermes Depot (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges)
0905 481 0050
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About Hermes Group
from Wikipedia

Hermes Group is a parcel delivery company headquartered in Hamburg, Germany, which also operates in Austria, Italy, China, Russia and the United Kingdom.[1]

Contents [hide]
1 Operations
1.1 Germany
1.2 United Kingdom
1.2.1 myHermes
2 References
3 External links
Operations[edit]
Germany[edit]
In Germany, Hermes Logistik Gruppe (HLG) is the country’s largest post-independent provider of deliveries to private customers. Hermes has been the official Premium Partner of the Bundesliga since 2013.[2]

United Kingdom[edit]
In the UK, Hermes processes 300 million parcels each year. The company operates a network of nearly 10,000 independent couriers that provide doorstep delivery.[3] Through this network, Hermes provides delivery services to many online retailers in the UK, including Next Directory, ASOS, Tesco, John Lewis, Debenhams, Arcadia Group and ASDA[4]

In September 2013, Hermes was named the Best Mail/Home Delivery Solution provider at the ECMOD Direct Commerce Awards.[5]

In 2014, the company was named as the second worst parcel delivery services in the UK by a consumer survey, with 30% of customers rating their experience as “bad”.[6]

In January 2016, Hermes confirmed that the 2015 peak period was its busiest to date. During December 2015, the company processed 30.3 million parcels, representing a 24% increase on the previous year. The busiest day of the year fell on Friday 4 December, when Hermes processed 1.4m parcels. [7]

In September, the government requested that HM Revenue and Customs consider launching an investigation into Hermes, after workers alleged they received pay equivalent to lower than the UK’s current minimum wage.[8]

myHermes[edit]
Hermes also owns myHermes, which was launched in 2009. myHermes provides a delivery and collection service for SMEs and members of the public via doorstep collection and its “myHermes ParcelShops”.[9] There are currently more than 3,500 ParcelShops across the UK, based in local supermarkets, petrol stations and shopping centres. In 2014, Hermes signed a partnership agreement with Payzone to launch 1,000 myHermes ParcelShops in Payzone outlets[10]